Start with the person and the task.
Define what people need to notice, understand and do. Your subject expertise and our design team establish what matters before choosing how the experience should work.
Immersive experiences for the real world.
Psychology. Creativity. Technology.
Software, AI and immersive experiences designed around people.
Our approach
Psychology shapes
Psychology shapes
the experience.
We are a psychology-led technology business. Business psychology, creative production and software development come together in the experiences we build.
We start with your audience, their working context and the decisions they need to make. That understanding shapes the content, the interface and the technology.
Make the important thing clear.
Give attention a focal point. Connect each explanation to the product, place or decision it concerns. In the Tesla experience, selected vehicle systems are revealed within a recognisable setting.
Reveal detail when it is useful.
Organise complex information into an overview with optional depth. Aggreko’s explorer lets a visitor inspect the model, open a feature and read its specifications alongside the equipment.
Let people choose their route.
Give people control over pace, sequence and depth. In Careers in 360, learners can start with a sector, profession, workplace or region and follow what is relevant to their interests.
Build, review and refine.
Prototype with real content and agree what useful understanding and action should look like. Review with the intended audience, refine the experience and distinguish demonstrated capability from outcomes that still need evidence.
Software.
Immersive technology.
Digital learning.
Custom applications and digital platforms built around your operations. Connect information, structure workflows and give your teams the tools to work effectively.
Smart business tools, intelligent sales agents and intelligent training agents. Connect your knowledge and systems with AI that supports customers, staff and everyday workflows.
3D product explorers, virtual reality, augmented reality and mixed reality. Help people inspect products, understand processes and experience environments in context.
Structured, interactive learning for your workforce. Combine subject expertise, learning design and behavioural insight to support understanding, practice and professional development.
Prepare staff, contractors and visitors before they arrive. Bring site layouts, facilities, access procedures and workplace expectations into one guided digital experience.
Digital training shaped around workplace risks and procedures. Use scenarios and immersive environments to explore decisions, recognise hazards and understand safe working practices.
360° experiences and virtual environments that make places, products and services accessible online. Give your audience the freedom to explore with information in context.
NWorkspaceApplication conceptOSN
OPERATIONS / OVERVIEW
Workforce readiness
A shared view of your people and programmes.
Site inductionsBefore the first day
Learning pathwaysBuilt around each role
ProgrammesPeople and processes, connected.
ProgrammeAudienceStatus
Site familiarisationNew startersIn progress
Equipment briefingOperationsReady
Learning pathwayContractorsScheduled
One connected platform.
↗Your information. Your workflows. Your people.
Product knowledgeTraining contentBusiness systems
✳
Your business. Connected.
Knowledge and tools, brought into the conversation.
Sales agentsTraining agentsSmart tools
EXAMPLE SALES CONVERSATION
Which product is right for this application?
N
I can help compare the product range, explain the relevant specifications and prepare an enquiry for the sales team.
Grounded in your business knowledge
Illustrative application · Custom software development
Trusted across industry,
education and public services.
Customers, collaborators and organisations featured across our platforms.
Built around your organisationSolutions for people,
Solutions for people,
products and operations.
We choose the technology around the task: preparing a contractor, explaining complex equipment, exploring careers or connecting business information.
Discuss your requirements ↗Workforce & operational training
Prepare staff and contractors for the workplace with virtual inductions, site familiarisation, hazard awareness and scenario-based learning.
Industrial & commercial
Explain how products work and where they are used. Combine 3D product explorers, interactive environments and extended reality to support technical and sales conversations.
Education & public services
Connect learners with workplaces, careers and specialist subjects through virtual field trips, interactive learning and accessible digital platforms.
Business systems & intelligence
Build software around the way your organisation operates. Connect information, automate routine tasks and integrate intelligent agents with your teams and processes.
AI for businessIntelligence integrated
Intelligence integrated
into the way you work.
Bring your knowledge, systems and processes together with AI tools built for your organisation.
Smart business tools
Find information, work with documents, prepare content and support everyday workflows. Put AI into the tasks your people already do.
Intelligent sales agents
Help customers understand your products, compare options and prepare enquiries. Support qualification and follow-up using your product and business knowledge.
Intelligent training agents
Give learners a place to ask questions, practise and receive guidance. Ground the experience in your approved training content and learning objectives.
Designed around your data, your processes and the level of human oversight your organisation needs.
Interactive product environmentsExplore every dimension3D product explorers.
3D product explorers.
VR, AR and mixed reality.
Make complex products and environments easier to understand, from interactive web experiences to content placed in the physical world.
- 3D product explorers
- Rotate, inspect and explain products through interactive models.
- Virtual reality
- Step into immersive environments for exploration and training.
- Augmented reality
- Bring digital products and information into real settings.
- Mixed reality
- Connect interactive content with physical spaces and equipment.
Selected workComplex challenges.
Complex challenges.
Practical, engaging solutions.
Bespoke client experiences, alongside platforms developed and owned by One Step North.
Complex equipment.
Clearer conversations.
Product information beyond the PDF. Aggreko Equipment Explorer lets a buyer rotate equipment, open feature hotspots and read technical information beside the model. Battery storage, generators and specialist equipment become part of an interactive catalogue.
Tesla visualisation for fire services.
A recognisable vehicle model becomes a reference for systems beneath the exterior. The Tesla experience for Mid & West Wales Fire and Rescue Service connects selected components and explanations within an augmented reality demonstration.
A regional business picture, mapped.
From a regional overview to an individual business. The Neath Port Talbot Business Resilience Map connects locations, sector and area filters, company profiles and innovation centres in one geographic view.
An exhibition that stays open.
Our virtual exhibition platform brings companies together in a venue visitors can return to. Explore industry halls, branded stands and company resources. Live in Wales, with UK expansion underway.
“Their commitment to innovation, attention to detail and deep understanding of both learning design and operational realities have consistently impressed us.”
Mid & West Wales Fire and Rescue Service, May 2025
Our careers platform · Discover. Explore. Experience.Careers in 360
Discover sectors, explore roles and experience workplaces. Our Careers in 360 platform connects immersive 360° environments with profession profiles, video, a personal shortlist and AI guidance.
Learners choose their starting point: a profession, sector, workplace or region. They can explore at their own pace and save a shortlist to share. The Right 4 Me quiz and integrated AI career guide offer additional ways to explore interests and roles.
Immersive 360° workplacesEnglish & CymraegAI career guidanceSaved career shortlists
Innovation Award Finalist · Wales Business Awards 2025
Step inside One Step NorthVisit our
Visit our
virtual office.
Explore our work in a space built with the same technology we create for our clients. Walk through the studio, meet the team and discover our platforms and immersive solutions.
Take a guided tour or look around at your own pace.
One Step NorthPsychology, creativity
Psychology, creativity
and technology.
Our CEO, Andries Pretorius, holds a Master’s in Business Psychology. He leads a multidisciplinary team creating client experiences and developing platforms for industry, education and public services.
Established in 2019, One Step North brings software development, 3D production, learning design and business psychology into one delivery team. From requirements and experience design through development and implementation, we build around your people, operating environment and objectives.
Talk to our team
Let's discuss your next project.
Tell us who you need to reach, what they need to understand or do, and the challenge you want to solve.
info@1stepnorth.comor prepare an enquiry below